Third-generation hotelier; spent five years on the front desk before building the tool he wished he’d had. Leads sales, onboarding, and every demo.
The story.
Innquire started the way the best tools do — with someone tired of the problem. Eamon Berny spent five years working in hotels, the third generation of his family to do so. He knew the daily grind: the same questions answered over and over, service requests lost between the radio and a notepad, hours of manual work that left no time for the part of the job that actually matters — making a guest's stay extraordinary.
Worst of all was the silence — guests who never said what they wanted, so you never got the chance to deliver it. He brought the idea to David Ferreira Inacio, who had the computer-science background to build it. Working from their bedrooms in the UK, they turned a daily frustration into a product: an AI concierge that reaches guests wherever they are, an operational layer that lets nothing slip, and a back office that gives hoteliers their time back — to spend it where it counts, on the guest.
We're a small UK team, building fast, shipping what hoteliers actually ask for — because one of us has lived it.